What counts against your plan
Tasks and call minutes count. Chat, voice messages, rounds of changes and failed tasks don't.
| Counts | Doesn't count |
|---|---|
| A task, once it exists: in progress, waiting for you or done | A task that failed |
| Video minutes: each employee on air on a video call | Rounds of changes and retries of the same task |
| Voice minutes: each employee on air on a voice call | Chat messages and voice messages in chat |
| Opening the call room, and a seat that never went on air |
Example: a 10-minute video call with Sofia and Mara uses 20 video minutes.
Still stuck?
Write to us and say what you were trying to do, what you expected and what happened instead. A screenshot helps.