An employee said the task wasn't created
Nothing appears on Tasks and nothing is counted. The employee says why, in their own words.
| What the employee tells you | What to do |
|---|---|
| Tasks aren't available on this account (a demo account) | Demo accounts can't create tasks. Create your own account. |
| All of this cycle's tasks are used | Wait for the next cycle — see When tasks and minutes reset. |
| They already have several tasks in progress (the limit is 5 per employee) | Wait for one to finish, or give the job to someone else. |
| New tasks are paused until tomorrow (after 3 tasks in a day couldn't be finished because of their briefs) | Try again the next day, with a clearer brief. |
| Task writing is paused right now | It is on our side. Try again later. |
| On a call: the brief isn't confirmed yet | Say yes when the employee reads it back. |
In each case the employee can still help in the chat itself: drafts, plans, copy, and code in a block you can copy or download.
Still stuck?
Write to us and say what you were trying to do, what you expected and what happened instead. A screenshot helps.