What happens after a call

The employee turns the call into a few notes about you, and the call itself is discarded.

The employee writes notes from what was said. The call is then discarded: no audio, video or transcript is kept.
If at least one detail was remembered, Activity gets a Call summary — for example “Your call with Priya Raman was wrapped up — 2 details remembered” — and that person gets a blue dot in Chat.
Tasks you confirmed on the call are on Tasks.
The minutes used show under Settings → Billing.

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