Refunds

Your first payment can be refunded in full within 30 days. Write to support@vott.work.

No one has paid yet, because paid plans aren't on sale. These are the rules from our Refund policy that apply once they are:

  • First payment: a full refund within 30 days, once per customer, no reason needed.
  • A renewal you forgot to cancel: a full refund within 7 days, if none of the new cycle's tasks or minutes were used.
  • When you cancel, the unused part of a period isn't refunded, but the plan keeps working to its end.
  • If the service fails you for a long time, we refund or credit that period fairly.

To ask, email support@vott.work from the address on your account. We aim to answer within 2 business days.

Still stuck?

Write to us and say what you were trying to do, what you expected and what happened instead. A screenshot helps.

For help with the work itself, ask Iris in chat.

support@vott.work